Privacy Policy
Effective Date: 14 Jan 2025
At Liveasy Transporter, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully to understand our practices.
1. Information We Collect
- Personal Information: Name, contact details (phone number, email address), and company name. Driver details, such as name, license information, and contact number.
- Vehicle and Load Details: Truck registration numbers, types, and specifications. Details about loads, including size, weight, and destination.
- Location Information: Real-time GPS tracking of vehicles using the Google Maps integration. Pickup and delivery locations for loads.
- Usage Data: App interactions, bidding activity, and feature usage to improve functionality.
2. How We Use Your Information
We use the information collected for the following purposes:
- Booking and Assignment: To facilitate load bookings and assign trucks and drivers.
- Vehicle Tracking: To enable real-time location tracking of vehicles via Google Maps.
- Invoice Management: To create, share, and manage invoices.
- Bidding System: To facilitate a competitive bidding process for loads.
- Customer Support: To address your queries and enhance your experience.
- Analytics and Improvements: To monitor app usage and improve our services.
3. Sharing Your Information
We may share your information in the following cases:
- With Other Users: Relevant details (e.g., driver contact information, load details) are shared between transporters, drivers, and load providers for operational purposes.
- Service Providers: Third-party vendors (e.g., payment gateways, mapping services) assisting us in providing services.
- Legal Obligations: If required to comply with legal processes or to protect our rights and users' safety.
4. Data Security
We implement robust measures to protect your data, including encryption, secure storage, and regular audits. However, no system can guarantee absolute security. Please notify us immediately if you suspect any unauthorized access to your account.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data stored in the app.
- Opt-out of data collection for specific purposes, such as marketing.
- Withdraw consent for data processing where applicable.
For any of these actions, please contact our support team at liveasy97@gmail.com.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Third-Party Services
The app integrates third-party services like Google Maps. These services are governed by their respective privacy policies, and we encourage you to review them.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be communicated through the app, and your continued use of the app constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: liveasy97@gmail.com | Phone: 9799670995
Terms and Conditions
Effective Date: 14 January 2025
Welcome to Liveasy Transporter, a platform designed to streamline load booking, vehicle assignment, and transport management. By accessing or using the Liveasy Transporter app ("App"), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By downloading, accessing, or using the App, you confirm that:
- You are at least 18 years old and legally capable of entering into a binding contract.
- You have read, understood, and agreed to these Terms and Conditions.
- If you do not agree, you must not use the App.
2. Services Provided
Liveasy Transporter offers features that include, but are not limited to:
- Load booking and management.
- Driver and truck assignment.
- Real-time vehicle tracking via Google Maps.
- Invoice creation and management.
- Bidding for loads.
We act as a platform to facilitate connections between transporters, drivers, and load providers but do not own or operate vehicles or employ drivers.
3. User Responsibilities
- Account Creation and Security: You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account. Notify us immediately of any unauthorized access or use of your account.
- Accurate Information: You agree to provide accurate, current, and complete information when creating an account or using the App's features. Misrepresentation or false information may result in account suspension or termination.
- Compliance with Laws: You agree to comply with all applicable laws, regulations, and industry standards related to transport and logistics services.
4. Booking and Transactions
- Load Booking: All bookings made via the App are subject to availability and approval by the relevant parties.
- Bidding: The bidding feature is provided to facilitate competitive pricing. Users must ensure their bids are genuine and backed by operational capacity.
- Payments and Invoices: Payment terms and conditions are agreed upon between the transporter and load provider. Liveasy Transporter is not responsible for payment disputes. Users are responsible for generating accurate invoices and ensuring timely payments.
5. Vehicle Tracking
The vehicle tracking feature is provided for operational convenience. The accuracy of tracking depends on third-party mapping services (e.g., Google Maps) and is not guaranteed by Liveasy Transporter.
6. Prohibited Activities
- Use the App for any unlawful, fraudulent, or malicious purposes.
- Interfere with the App's operation or attempt to breach its security.
- Submit false or misleading information.
- Engage in activities that could harm the reputation of Liveasy Transporter or other users.
7. Limitation of Liability
Liveasy Transporter is a platform provider and is not responsible for:
- The performance, quality, or timeliness of transport services provided by users.
- Losses, damages, or disputes arising from agreements or transactions between users.
- Any indirect, incidental, or consequential damages resulting from the use of the App.
8. Intellectual Property
All content, features, and functionality in the App, including text, graphics, logos, and software, are the property of Liveasy Transporter or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the App without prior written permission.
9. Termination
We reserve the right to suspend or terminate your access to the App if you violate these Terms and Conditions or engage in any activity deemed harmful to the platform or other users.
10. Updates to Terms and Conditions
We may revise these Terms and Conditions from time to time. Continued use of the App after updates constitutes acceptance of the revised terms.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.
12. Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us:
Email: liveasy97@gmail.com | Phone: 9799670995
By using Liveasy Transporter, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
